Our Most Frequently Asked Questions
A: It is not uncommon for people to work (and play) on a digital screen for more than 8 hours a day. Without computer glasses, many digital users often end up with blurred vision, eye strain, and headaches — symptoms of computer vision syndrome. Worse still, many people try to compensate for their blurred vision by leaning forward, or by tipping their head to look through the bottom portion of their glasses. Both of these actions can result in a sore neck, sore shoulders and a sore back. GUNNAR computer eyewear is engineered to reduce digital eye strain while increasing contrast, comfort, and focus.
A: Anyone who spends time using computers or electronic digital devices will benefit from wearing GUNNAR glasses.
A: GUNNAR Benefits:
1) Reduced eye strain, dry eyes, and computer related headaches
2) Decreased glare and screen reflections
3) Increased contrast and resolution
4) Improved productivity and performance
A: GUNNAR is the industry leader in advanced computer and gaming eyewear, being the only company with approved patents for particular computer glasses elements. Our patented lens technology and style-based design distinguishes GUNNAR eyewear from other options available. All GUNNARS, regardless of the style or price, reduce digital eye strain while improving contrast, comfort and focus. The price varies according to the design, frame materials, and the style.
Q: Why are GUNNARS better than other visual ergonomic options like screen savers or software solutions?
A: If you’re under 40, eye strain or blurred vision during computer work may be due to an inability of your eyes to remain accurately focused on your screen or because your eyes have trouble changing focus from your keyboard to your screen and back again for prolonged periods. Computer glasses differ from regular eyeglasses or reading glasses in several ways: 1) Most young people wear eyeglasses to correct their distance vision, and 2) Reading glasses are prescribed to correct near vision only. Only computer glasses are optimized for digital screens that are positioned 20 to 26 inches from the user’s eyes.
GUNNAR Lens Technology
A: GUNNAR patented lens technology is the result of intensive study and research on the human optical system and its interaction with digital devices at specific distances and in specific light. Based on optometric principles developed over years, and fused with the most recent scientific advances from the GUNNAR tech labs, lens technology works with and enhances the properties of the human eye. Made of a proprietary lens material and finished with custom tints and coatings, GUNNAR lens technology improves visual performance when interacting with any digital screen. Learn more about how GUNNARS work >
A: GUNNAR lens material has extra focusing power providing your sharper, clearer vision. This patented lens technology helps you focus more naturally creating less stress on your eyes. Less eye strain reduces digital fatigue. The extra focusing power results in a magnification of +0.25.
A: The GUNNAR signature amber lens tint is designed to filter out harsh blue light. It offers the best enhancement of contrast and visual performance while minimizing screen glare and diminishing the harshest parts of the color spectrum. To learn more, visit The Advantage of Yellow Lenses.
A: It’s a material that hasn’t been used in ophthalmic lenses before. It’s a 1.51 index polymer that has extremely high Abbe value for color control.
A: We are the leader in computer eyewear and have multiple patents that pertain specifically to the tints and curvature of the frames among others. We have also done extensive research in developing this product. Find out more about our studies here: http://www.gunnars.com/b2b/gunnar-optiks-digital-performance-eyewear-market-test/
But don’t just believe us, see for yourself – research all of our fan reviews, and take advantage of our 30 day money back guarantee. Visit How They Work.
A: While GUNNAR computer eyewear filter 100% of UV light, they are not sunglasses and they are not designed for use in situations that require long-distance viewing, like driving.
A: You should not experience headaches related to eye strain. If you get headaches rather than relief while wearing GUNNARS, we strongly advise you stop wearing them and see an eye doctor; difficulty adapting to GUNNARS typically indicates some form of undiagnosed vision problem, and you may need prescription lenses. Once you get your prescription, we can fulfill it with our GUNNAR lens technology.
A: GUNNAR Computer Eyewear — available in prescription Rx and non-prescription lenses — minimizes eye fatigue while improving contrast, comfort, and focus for anyone who spends long hours viewing digital screens. Here are the four computer eyewear categories:
Advanced Computer Eyewear – reduce eye strain from staring at a digital screen
Advanced Gaming Eyewear – computer glasses with features designed for gamers
Crystalline Computer Eyewear – clear lenses for designers working in true color
Outdoor Eyewear – gradient lenses for viewing a digital screen outdoors
A: The lens technology is the same across all similar types of lenses (amber, crystalline, outdoor). Some of our Gaming styles have super thin temples to be compatible with headset usage, but otherwise, the only differences between the product lines are the frame styles.
A: All GUNNARS, regardless of the style or price, optimize visual performance for anyone who spends long hours viewing computers, smart phones, TV monitors, and all other digital screens. All of our eyewear also use the same patented lens technology and as far as performance goes, will work equally well. The price varies according to the design, frame materials, and the style.
A: GUNNARS can be purchased direct online at www.gunnars.com. Consumers can also purchase GUNNARS at thousands of specialty retailers, e-tailers, university bookstores, consumer electronic stores and authorized eye care providers across 20+ countries.
To find a store near your, visit Where to Buy.
To see where GUNNAR ships internationally, visit GUNNAR International.
A: You can filter each product style by fit, frame type, frame shape, and features. This functionality will help you find the best fit for your face type. Each product page also features dimensions for each style. You can measure your favorite pair of glasses or sunglasses to compare the fit and select the style that best suits your face.
A: Use light soap, water, and air dry. Make sure you don’t use any alcohol based substance which can damage the anti-reflective coatings!
A: No, our Outdoor Eyewear are not polarized. We use a gradient tint to optimize the lenses for outdoor digital viewing. Gaming and Computer eyewear are also not polarized.
A: Advanced Gaming Eyewear is designed specifically for gamers by incorporating increased viewing angles and headset compatible temples. In addition, we carry a variety of styles geared towards women. Our smaller frames designed for a narrow face can also fit teenagers.
A: The amber tint in our glasses is designed to filter out harsh blue light, and as a result affects the color spectrum in a very subtle way. If designing in true color is important to you without a color shift, then Crystalline lenses are the best option for you.
A: If you notice any magenta hue, it will be extremely faint. We use an Anti-Reflective (AR) coating to help get more light get through the lens so the view is brighter and crisper. Typically we can get anywhere from 3-5% more light into the lens with the use of an AR coating. The catch is this….you have to tune the AR coating and choose a center for the peak reflectance over a certain part of the spectrum. Our normal AMBER tint has the peak reflectance at 450nm which corresponds to the big spike of energy coming off screens in the blue part of the spectrum. That helps eye fatigue due to over exposure to HEV (High Energy Visible) light.
For the Crystalline lens, we use an AR that reflects closer to 550nm (green). Hence, you’ll see a very slight green reflectance on the lens (less than 1% reflectance). We chose the 550nm peak reflectance to counter some of the natural filtering that happens due to our lens material. The two cancel each other out almost completely in most lighting conditions. However there can be natural imbalances in some lighting conditions where the amount reflected is greater than the amount filtered. In that case, you’ll get more green light left over and you’ll see a very slight hue of the color on the opposite side of the color wheel….magenta. Have the user work on getting a naturally lit environment that approximate white light. The other place where you can see some imbalance is in the prescription Rx. Thicker lenses will filter more, thinner lenses filter less. Again, the difference should be very slight…probably less variation than you’ll see as your monitor changes its calibration with changes in humidity, temp, age etc.
A: You need a copy of your prescription to order your GUNNAR Rx frames online. If you don’t have your prescription available, you can visit an eye care provider to have your eyes checked; they will provide you with your prescription. Make sure that your prescription includes the PD or Pupil Distance. Request it if your prescription is missing this info. We will ask for all your prescription details as part of our Rx check out process.
A: If you go direct through the GUNNAR website, GUNNAR Standard Rx lenses will be between $219-249 and GUNNAR Premium Rx lenses will be between $319-399.
If you go through one of our authorized GUNNAR Rx dealers, pricing may vary from doctor to doctor.
A: GUNNAR standard prescription lens uses analog technology for customizing your prescription. GUNNAR premium lens technology, engineered by Carl Zeiss Vision, creates prescriptions with robotic technology and adds Pure Coat™, a durable anti-reflective coating, for extra heavy digital use.
Of course, all our Rx lenses feature GUNNAR lens technology engineered to protect your vision and help you stay focused.
The GUNNAR Standard prescription lenses also feature a 90 day warranty, while the GUNNAR Premium Rx prescription lenses feature a 2 year warranty.
A: Prescription lenses need to be custom developed at our lab so expect your GUNNAR Rx glasses to take three to four weeks to arrive with standard shipping.
A: GUNNARS are designed for those with normal 20/20 or 20/20 corrected vision, so, no, you don’t have to have a prescription to use GUNNARS. For those who regularly use glasses, GUNNAR works with the Swiss lens manufacturer Carl Zeiss to make prescription GUNNARS available to those who need a prescription. For more information on prescription glasses, head to GUNNAR Rx.
A: If purchased directly from GUNNAR website, all sales are final on custom Rx eyewear. This is why we ensure all of the prescription information is accurate before we commence.
If purchased at an Rx retailer, Rx return policies vary by individual eye care provider. Please refer to the return policy of your authorized GUNNAR Rx prescription provider where you make the purchase.
A: If during your check out process, you get an ‘out of range’ message, this means that we cannot place an order for your glasses. You can try to order a different style. If your prescription is well outside the standard range for prescription wearers, we may not be able to accommodate your order.
Returns, Exchanges & Warrantees
A: GUNNAR guarantees the quality and performance of its eyewear and lens technology. Wear your GUNNARS every time you are gaming, in front of your computer or using other digital device for the next 2 weeks. If you don’t notice a reduction in eye strain, dry eyes, or headaches AND an improvement in contrast, comfort and focus, send them back for a refund of the purchase price. Just make sure you return your GUNNARS within 30-days for your money back*.
To learn more, visit Return Policies.
*Prescription Eyewear items are custom and therefore not eligible for the GUNNAR Guarantee offer.
A: We will refund 100% of the purchase price for any returnable or non-Rx order that is returned within 30 days of the ship date. To get the full refund, the purchase must have been made through our website, be in new condition, and must be accompanied by a return authorization number (RMA). If the eyewear is damaged, there is a $10.00 restocking fee.
To learn more, visit Return Policies.
A: We will exchange any returnable or non-RX order that is returned within 30 days of the ship date. For all exchanges, the purchase must have been made through our website, be in new condition, and must be accompanied by a return authorization number (RMA). If the eyewear is damaged, there is a $10.00 restocking fee.
To learn more, visit GUNNAR Policies.
A: Benefits include:
• 10% discount to be passed along to your friends, family and followers – sign up as an affiliate!
• Insider info – be the first to know!
• Ongoing special offers, promotions, contests and more…
A: If you have a large audience of like-minded gamers, technologist or creative artists, submit your request for a product review unit. We’ll evaluate your request and get back to you on whether we’ll be able to hook you up.
A: Thank you for showing interest in having GUNNAR Optiks be a part of your upcoming event. To submit an application, go to Event Application. Please be advised that we review many event opportunities each week and you may experience a delay in response time.
A: We are not currently accepting applications for sponsored teams or individual. If you would like to become a GUNNAR Visionary, here is how you can get more involved:
1. Sign up for the GUNNAR Guild
2. Get Social – it’s where the cool kids are!
3. Spread the word! Tell your friends all about GUNNAR