FAQ

Frequently Asked Questions

Do I need a prescription for GUNNARS if I have 20/20 vision?

GUNNARS off-the-shelf eye glasses are intended for 20/20 or corrected vision and do not require a prescription, although we highly recommend regular visits with your eye care professional to ensure the health of your vision. If you require a custom prescription for eye glasses, GUNNAR Rx program is available. For more information, visit GUNNAR Rx.

What is the difference between GUNNAR Standard Rx and GUNNAR Premium Rx prescription glasses?

GUNNAR Standard Rx prescription glasses are processed using the latest analog customization technology for prescription eye glass lenses. GUNNAR Premium Rx prescription glasses are processed by advanced precision robotic customization technology with additional premium coatings.

What do I need to order my prescription glasses online?

You need a copy of your prescription to order Rx glasses online. If you do not have a copy of your prescription available, please visit your eye care professional; they will provide your prescription and pupillary distance [PD]. Please include your PD or Pupil Distance. We require prescription details as part of our online Rx glasses purchasing process.

Are GUNNAR Rx prescription glasses covered by my vision insurance?

GUNNAR Rx glasses are covered by most major vision insurance providers including; VSP and Vision Care Direct (VCD) insurance. For more information, please visit GUNNAR Rx.

How long will it take to receive my prescription eyeglasses?

Prescription orders take 2-3 weeks to process from time of initial order. Most orders will ship from our optical lab in Southern California, using one of the three major carriers, either UPS, USPS or Fedex.
International orders may take longer due to local government and customs processing.

What does it mean if my prescription is ‘out of range’?

If you receive an ‘out of range’ message, we are unable to process your request because the prescription falls outside the limitations of our lens shape. Ranges vary by style. If your prescription is not within range for our custom program, we may not be able to accommodate your order at this time.

Does GUNNAR provide custom Rx prescription glasses worldwide?

We are expanding our custom prescription computer glasses program to include global distribution. To find an International Rx prescription provider, visit GUNNAR International.

Where can I purchase GUNNAR Computer Eyewear?

GUNNARS and GUNNARS Rx can be purchased at www.gunnars.com. Our eyewear is also available at certified GUNNAR retail locations globally including; specialty retail stores, university bookstores, consumer electronic stores and authorized eye care professionals. To find a location, visit Where to Buy.

For International inquiries, please visit GUNNAR International.

What is different between GUNNAR lens technology and other glasses?

GUNNAR is the only patented computer eyewear recommended by doctors to protect and enhance your vision during digital use. Our advanced optical technology addresses all issues associated with digital eye strain, including; dry, irritated eyes, blurred vision, headaches, glare, negative effects of artificial blue light and eye strain and fatigue. The result – improved clarity, focus and performance. Learn more about how GUNNARS work.

What is the advantage of Amber lenses?

Our custom tints tune artificial blue light to enhance the physiology of the naked eye, increasing contrast perception and shifting the color spectrum for visual efficiency. Light from energy efficient computers and overhead fluorescent lighting consists of narrow bands of high energy light instead of equally balanced, full spectrum the human eye prefers. Changing the color of your screen or brightness does not affect the quality of the digital light. GUNNAR lens tints filter and balance the transmitted spectrum, reducing high energy visible [HEV] light and warming the spectrum. By reducing harsh blue light, sensitive parts of the eye are engaged, increasing contrast. Filtering blue light from a backlit screen reduces visual recovery time and protects the eyes.

The Advantage of Yellow Lenses.

Do GUNNAR Computer Glasses have extra focusing power?

GUNNAR lens material has specifically tuned focusing providing your sharper, clearer vision. This patented lens technology aids natural focusing and reduces stress and strain on your eyes. Less eye strain reduces digital fatigue and issues associated with prolonged computer use.

What’s the difference between computer eyewear and gaming eyewear?

Our lens technology is optimized for digital use across all of our lens options; Amber, Crystalline, Outdoor). Many of our Gaming Eyewear frame styles are designed for compatibility with a headset.

Are GUNNARS polarized?

Our lenses are not polarized as they can adversely affect viewing digital screens and even disappear at certain orientations. Although they are not polarized, our lenses do block damaging UV, high energy (HEV) visible, blue light and glare.

How will I know a pair will fit me?

You can view glasses styles by frame type, shape, and lens options. Technical specifications and dimensions for our eyewear can be found on each product page. GUNNAR offers a 30 day Money Back Guarantee, so if you are not completely satisfied with the eyewear style you select, please exchange or return for a full refund of the purchase price.

What can I expect from wearing GUNNARS?

Reduction in digital eye strain: dry, tired eyes, blurred vision and fatigue
Decreased glare and screen reflections
Increased contrast and details
Improved focus, productivity and performance

Sometimes I get headaches when I wear glasses. What do I do?

GUNNARS are optimized for 20/20 or corrected vision. If you experience discomfort, we recommend visiting your eye care professional to see if you would benefit from a custom prescription. If you require prescription lenses, we can give your eye care professional instructions or process through our certified optical labs. For more information on our Rx program, please visit: Prescription

I am a designer; will the amber tint alter color?

Our proprietary Amber lens tint is tuned specifically to mimic natural light by filtering out the harsh blue light spectrum. If you work in true color and require unaltered spectral shift, then we recommend our Crystalline Lens option.

Do the crystalline glasses have a magenta hue?

We use an Anti-Reflective (AR) coating to increase light transmission through the lens allowing for bright and crisper image detail. We tune our AR coating and select a center for peak reflectance over a certain parts of the spectrum. Our Amber tint has peak reflectance at 450nm which corresponds to the increased spike of energy in the blue part of the spectrum from digital screens, reducing strain on the eyes.

For our Crystalline Lens, we tune the AR coating to reflects closer to 550nm (green). Hence, you may perceive a slight green on the lens (less than 1% reflectance). The 550nm peak reflectance counters the natural filtering resulting from our lens material. The result is an equalized balance of light allowing for truest color necessary for design applications.

What kind of cleaner can I use if I don’t have the GUNNAR Cleaning Kit?

Some cleaners contain alcohol which can damage the anti glare coatings. We recommend GUNNAR lens cleaner.

Can I exchange my GUNNARS for a different style?

GUNNAR will exchange any returnable or non-RX order within 30 days of the ship date. For all exchanges, the purchase must have been made through our website, be in new condition, and must be accompanied by a return authorization number (RMA). To learn more, visit GUNNAR Policies.

What is the GUNNAR money back guarantee?

GUNNAR guarantees the quality and performance of our eyewear. If you do not notice a reduction in eye strain and an improvement in clarity, focus and visual performance, send them back for a refund of the purchase price. Eligible returns must be made from an authorized GUNNAR retailer. Non-Rx returns will be accepted within 30-days of purchase date for your money back. GUNNAR is not responsible for shipping costs on returns or exchanges. GUNNAR Warranty covers products against defects in materials and workmanship for a period of one (1) year from the original purchase date. To be eligible for the GUNNAR Warranty, please register your eyewear and upload proof of purchase; gunnars.com order number or a photo of purchase receipt. To learn more, visit Return Policies.

What is your return policy?

GUNNAR will refund the purchase price for any returnable or non-Rx order returned within 30 days of the ship date. To get the full refund, the purchase must have been made through our website, be in new condition, and must be accompanied by a return authorization number (RMA). To learn more, visit Return Policies.

What is GUNNARS Rx prescription glasses return policy?

All sales are final on custom prescription orders, however we guarantee all of our eyewear frames and lenses against defects in materials and workmanship for a period of one (1) year from the purchase date, from an authorized GUNNAR retailer.

Rx return policies vary by individual eye care provider. Please refer to the return policy of your authorized GUNNAR Rx prescription provider for purchases that were not made directly through GUNNARS.com.

CALIFORNIA CONSUMERS PROPOSITION 65 WARNING:
This product contains chemicals known to the State of California to cause cancer and birth defects or other reproductive harm. For more information please click here.